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Pipeline Services
Helena Clancy
Transportation Services Coordinator
Phone: 203-944-7047
Fax: 203-925-1925
Email: helena_clancy@iroquois.com
 
Helena provides IOL Help Desk support to our customers.
home / IOL / IOL Setup


( Revisions 3.1-002; September 15, 2005 )

You Need to Know

Iroquois OnLine 3.0 (IOL) works with many versions of Microsoft Windows operating systems, as well other several other operating systems. IOL requires a web browser “plug-in” which is called the "client software". There are two clients supported, you need either one:

  • • ICA client
    • IOL runs faster and more seamlessly with the ICA client. However, the ICA client must be installed on the computer.
  • • Java client
    • The Java client does not require installation and is automatically delivered. The Java client does require Java runtime software be available on the computer.

    When the IOL login web page loads, IOL looks for the preferred ICA client. If the ICA client is not found a warning message is displayed. If you intend to use the Java client, you may ignore the warning message. Instructions for installing and using both types of clients appear below.

    For more information, please click the setup and help topic links, below.

Setup and Help topics are:

IOL Help Desk:  If you need assistance, please contact the IOL Help Desk at
1-888-IGTS-REP (1-888-448-7737) option 4

 
Iroquois OnLine
 
 
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