interactive pipeline map

Navigate your way through our pipeline and learn more about each of our sites.

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glossary of terms


Active X instructions
  • Go to and select the Customer Activities link.
  • Ignore the "ICA client not found" warning, and complete the login.
  • Click "user interface" tool symbol (found below the IOL logo).
  • Locate the "Client Deployment Preference" near the bottom of the settings (scroll area as needed).
  • Click the client selection box, and choose "Client for Active X" and click.
  • Click OK. The setting will be "remembered" on this computer, unless web browser files (cookies) are cleared.
  • A information bar will appear at the top of your screen prompting you to allow/install Active X component
  • If using a "Pop-Up" blocker, please set it to "always allow" pop-ups from this site.
  • Right click and allow install
  • On the Applications List, click the IOL symbol
  • After clicking the IOL symbol, a message "loading java applet" will appear.
  • If a Java Security Windows appears (for Citrix or for Iroquois) select "Grant Always" or "Always Run" on both (click OK).
  • The IOL application should be available for use within a short time, depending on the internet connection available.

For more information, please click the setup and help topic links, below

Setup and Help topics are:

IOL Help Desk: If you need assistance, please contact the IOL Help Desk at 1-888-IGTS-REP (1-888-448-7737) option 4

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